Warner Bros TechOps
This Warner Bros. B2B portal was created as a digital experience of previous analog processes around the on-boarding of Warner Bros. TechOps clients and the creation of video test files.
A discovery phase including user interviews of the three key teams involved in the process was scheduled in order to make sense of the analog process.
Below are the discovery and IA steps involved in the design process.
1. USER INTERVIEWS
2. USER PROFILES
3. PROCESS MAPS
5. PROCESS FLOWS
8. VISUAL DESIGN